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A simple way to get noticed
Everything clients need in one place
Photos, reviews, services, pricing and contact links
inside one profile.
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Clients can message you through the app or your social media.
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Questions? We’ve got answers (and a few laughs)
Stadami is a platform where independent professionals can showcase their services and connect with potential clients in sport, beauty, and personal care. Clients can discover your profile, view your photos, reviews, services, and contact you directly through the app or the contact methods you choose to display.
Stadami is not a booking or payment platform. You manage your own clients, services, prices, schedule, and payments independently.
You can create a professional profile if you offer services in one of Stadami’s available areas:
– sport & fitness
– beauty & aesthetics
– personal care
Stadami is designed for independent professionals such as personal trainers, yoga instructors, massage therapists, hairstylists, barbers, makeup artists, nail specialists, and similar service providers.
Yes! You can discover services as a client and also offer your own services as a professional within Stadami. T his allows you to use the platform both to find professionals and to grow your own visibility.
Stadami is currently available in selected cities in Brazil. New cities are added regularly as the platform grows.
Stadami is available in:
– English
– Spanish
– Portuguese
You can change the app language anytime in your profile settings.
Create an account, choose the professional profile option, and complete your profile with your services, photos, description, location, prices, and contact details.
The more complete your profile is, the easier it is for clients to understand what you offer and contact you.
We recommend adding:
– a clear profile photo or brand image
– a short description of your experience
– your services and prices
– your city and service locations
– online or in-person availability
– photos of your work
– social media or contact links
– certificates or diplomas, if relevant
A complete profile usually builds more trust with clients.
Yes. You can update your services, prices, photos, contact details, and profile information anytime through your account settings.
Keeping your profile updated may help clients better understand your services.
Yes. You can add contact methods such as:
– Telegram
– TikTok
– website
– phone number
Each professional decides which contact methods to display.
Yes! Depending on the contact methods you choose to display, clients may contact you through WhatsApp, Instagram, phone number, or other external links.
You control which contact methods are visible on your profile.
Yes! You can upload certificates, diplomas, and other professional credentials to your profile.
These can help clients better understand your experience. However, Stadami does not independently verify the legal validity, authenticity, or licensing status of uploaded documents.
Yes. You can add more than one location if you offer services in different places, such as:
– your studio
– a gym or workspace
– the client’s location
– another agreed location
Service details are arranged directly between you and the client.
Yes! You can indicate that you offer services online.
For online services, you are responsible for sharing the session link or meeting details directly with the client. Stadami does not create or manage online sessions.
No. Both Free and Pro professionals can appear on Stadami and receive client inquiries.
A Pro subscription is optional and designed for professionals who want additional visibility and profile features.
Yes! A Pro subscription is optional.
Professionals using the Free Plan can still appear on the platform, receive messages, and connect with clients. Pro is designed for professionals who want additional visibility and profile features.
The Free Plan allows professionals to create a profile and start connecting with clients without paying for a subscription.
– visibility on the platform
– a basic professional profile
– limited profile customization
– limited photos
– one specialization
– standard visibility in search results
– access to client contact options
The Free Plan is a good option for professionals who want to explore the platform and start building their presence.
The Pro Plan is designed for professionals who want a more complete profile and increased visibility on the platform.
Pro may include features such as:
– increased visibility in search results
– Pro badge visible to clients
– additional specialisations
– more photos
– video content
– more detailed service information
– profile analytics and statistics
– more profile customization options
The Pro Plan helps professionals present their services in a more complete and visible way.
No. A Pro subscription increases profile visibility and unlocks additional features, but it does not guarantee clients, bookings, or income.
Client interest depends on many factors, including:
– profile quality
– photos and content
– reviews and ratings
– pricing
– location
– services offered
– communication with clients
We recommend keeping your profile complete, professional, and up to date.
The Pro subscription has a base monthly price starting from 9.99 EUR.
However, the final price displayed may vary depending on:
– country
– local currency
– App Store or Google Play pricing rules
– taxes and currency conversion
The exact subscription price is always shown before purchase in the App Store or Google Play.
No. Stadami does not charge commission on services.
Clients pay professionals directly, outside the platform. Stadami’s business model is based on professional subscriptions, not commissions from client payments.
You can subscribe through:
– App Store on iOS
– Google Play on Android
Subscriptions are managed by Apple or Google according to their own payment and renewal rules.
You can cancel your subscription through your App Store or Google Play account settings.
Stadami support cannot cancel subscriptions on behalf of users because payments are managed directly by Apple or Google.
Your Pro subscription remains active until the end of the current billing period.
After that, your profile returns to the Free Plan and you may lose Pro benefits such as increased visibility, Pro badge, extra content options, videos, or advanced analytics.
Refunds are handled by Apple or Google, depending on where the subscription was purchased.
Stadami does not process subscription refunds directly. To request a refund, please follow the refund process in the App Store or Google Play.
Search visibility may depend on several factors, including profile completeness, subscription type, location, category, and platform activity.
Pro profiles may receive increased visibility compared to Free profiles.
Your profile position may depend on your plan, profile completeness, selected category, city, and competition in your area.
If you want to improve your profile, we recommend adding clear photos, complete service descriptions, accurate contact details, and keeping your information up to date.
Clients are more likely to contact professionals with complete and active profiles.
We recommend:
– adding clear and professional photos
– writing a short but detailed description
– listing your services and prices clearly
– adding social media or contact methods
– keeping your profile updated
– responding to messages professionally
Profiles with more information and stronger presentation usually attract more attention from clients.
Your profile is usually the first impression clients see before contacting you.
A complete profile with clear information, photos, reviews, and contact methods can help clients better understand your services and feel more confident reaching out.
There may be several reasons:
– your profile is incomplete
– your category has high competition
– your prices or services are not clear
– you have few photos or reviews
– clients may be browsing but not ready to contact yet
We recommend improving your profile and making it easy for clients to understand what you offer.
Clients can contact you through the methods you choose to display, such as:
– in-app chat
– phone number
– website or social media links
You decide which contact options to add to your profile.
No. Stadami does not manage bookings, appointments, schedules, or cancellations.
You and the client arrange all service details directly, including date, time, location, price, payment method, and cancellation conditions.
Payments are arranged directly between you and the client.
Stadami does not process client payments, does not hold money, and does not take commission from your services.
Yes! You set your own prices, services, availability, and working conditions.
You are responsible for clearly communicating your prices and payment terms to clients before providing a service.
Professionals independently manage:
– their services
– prices
– schedules
– payment methods
– cancellation policies
– communication with clients
Stadami does not process payments or manage service agreements between professionals and clients.
No-shows are handled directly between you and the client. We recommend clearly communicating your cancellation or no-show policy before confirming a service.
Yes! You can offer both online and in-person services if that fits your business.
For online services, you manage the video call, session link, and service delivery directly with the client.
Clients can leave a rating and written review on your profile. Reviews help other users understand your services and can increase trust in your profile.
Reviews help clients better understand your services and experience.
Professionals with positive reviews, complete profiles, and clear information may build more trust with potential clients.
We encourage professionals to provide a professional experience and communicate clearly with clients.
No. Reviews cannot normally be edited or deleted after publication. This helps keep reviews transparent and authentic.
Yes. You can report a review if you believe it violates platform rules, includes inappropriate content, fake information, harassment, or abusive language. Stadami support reviews each report individually.
A negative review is not removed simply because it is negative. Reviews may only be removed if they violate platform rules or contain prohibited content.
We recommend communicating clearly with clients before confirming a service and carefully reviewing unusual requests or payment situations.
For your safety:
– avoid sharing sensitive personal or banking information unnecessarily
-be cautious with suspicious payment requests or fake confirmations
– report abusive, fraudulent, or suspicious behaviour through the app
– keep important communication inside the platform whenever possible
Stadami may review suspicious activity and take action on accounts that violate platform rules.
Yes. Stadami may temporarily restrict, suspend, or permanently remove accounts involved in:
– scams or fraudulent activity
– fake profiles
– abusive behaviour
– spam
– manipulation of reviews or ratings
– repeated violations of platform rules
Our team reviews reports and suspicious activity individually to help keep the platform safer for both professionals and clients.
Professionals are responsible for deciding their own payment conditions and cancellation policies. We recommend using caution with unfamiliar clients and clearly discussing payment expectations before confirming a service or appointment.
Your profile content should be related to your professional activity.
You can publish:
– photos of your work
– service descriptions
– professional bio
– certificates or diplomas
– social media links
contact details
The following content is not allowed:
– sexual or adult content
– illegal services
– drugs or psychoactive substances
– weapons or weapon-related content
– violent, abusive, or discriminatory content
– misleading or fake information
– content that harms the dignity of people or animals
Profiles that violate these rules may be restricted, blocked, or removed from the platform.
Yes! Stadami may hide, restrict, or remove profiles that violate platform rules, publish prohibited content, provide misleading information, or behave inappropriately on the platform.
Each case may be reviewed individually by the Stadami team.
If temporary profile hiding is not available in your current app version, your profile remains visible while your account is active.
You can update your availability or profile information to let clients know when you are not accepting new requests.
If a client behaves in an abusive, offensive, or suspicious way, we recommend:
– stopping communication
– muting the conversation
– reporting the profile or messages to support
The Stadami team may review cases that violate platform rules.
Yes. Muting a conversation turns off notifications for that chat but keeps the conversation history available. This can be useful if you want to stop receiving alerts without deleting the conversation.
Try the following:
– check your internet connection
– update the app to the latest version
– check the file size and format
– restart the app or your device
If the issue continues, contact Stadami support.
We recommend trying the following:
– check your internet connection
– update the app to the latest version
– restart the app or your device
If the issue continues, contact Stadami support through the live chat in the app or by email at support@stadami.com.
No. Stadami requires an active internet connection to work properly.
Yes! You can use your account on multiple devices simultaneously.
You can contact Stadami support through:
– in-app chat
– support@stadami.com
Support is available in English, Spanish, and Portuguese.